State Farm® Insurance Agent Colin Charlson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Macie Paynter
August 27, 2024
"Great insurance agency. We have used them for 10+ years and I am impressed by how customer oriented they are. Abby, in particular, is always extremely helpful. The claims department is also very efficient. A deer hit my car recently and they were very quick to handle my claim. Highly recommend the Colin Charlson agency!"
"Macie, Thank you for the fantastic 5-star review! We’re delighted to hear you had a great experience with us. - Colin"
Kathy Martin
July 24, 2024
"My wife & I just tragically lost our 20 year old son. Colin & his staff were one of the first to reach out & offer their support, not just as a customer, but as family friends. Especially Colin, who made it especially important to us that he was here for us as a family friend first & foremost, than as an agent. We will never forget, in our darkest moment, how this State Farm agency took care of us with the highest level of compassion & support. Unbelievable! State Farm for live. Martin 6 Strong"
"Kathy, thank You so much for the kind words! It is least I could do to be there for you and your family in this moment. Martin6Strong, Colin Charlson"
Graham Hannegrefs
March 6, 2024
"I trust and appreciate the service and advice provided by Colin and Marie. I will be a loyal customer until the end! I give my word of advocacy 1000% for them. I cannot thank you guys enough for helping me throughout my late teens and early adulthood. You guys are more than awesome! I have had 1 car, 2 trucks, 2 boats, my home owner and renters insurance through you guys. I always felt that I was done right by my reps. Not only the coverage but the consulting has been extraordinary! I feel I am always making the right choice for mine and my family's futures when consulting with Mari, Colin and the rest of the team here! Thank you guys so much for the services you provide our community! A few of the items that have been and are currently insured in the photos."
"Graham, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Colin "
Ryan
February 9, 2024
"Great to work with!"
"Ryan, thank you for the five stars and great feedback! - Colin"
Mike Schulz
December 21, 2023
"I contacted Mari about my furnace and air conditioner replacement about a month ago. She informed me that I could file a claim against both systems under the terms of my home owners policy. I provided Mari with the necessary information and she then filed a claim for me. To my surprise and relief, I received a larger settlement than we anticipated. I would have to attribute that to the professional work and knowledge Mari has with insurance matters. I would highly recommend the Colin Charleson State Farm Agency for all your insurance needs."
"Mike, I’m happy to hear we could provide you with a positive insurance experience, and that you were satisfied with Mari's service. I appreciate your business and for allowing us to protect your important things. Please don’t hesitate to reach out! - Colin "
Lynette Andersen
December 16, 2023
"Experienced my first claim after 35 years of driving and it couldn't have gone more smoothly. Abby walked me through the process and kindly answered all my many questions. Everything was facilitated seamlessly between State Farm, the repair facility and the car rental place with minimal effort on my part. I highly recommend!"
"Lynette, We hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Colin"
Stephen Walsh
October 13, 2023
"A most satisfying and efficient change to State Farm for all my insurance needs. Cole made the transition to State Farm easy and the coverage and costs were better than I previously experienced with another carrier. I recommend Colin Charlson, Agent and Cole Morifuji, Account Representative to anyone looking for a friendly and professional team and a great insurance provider."
"Stephen, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it. - Colin"
Tom Houck
September 8, 2023
"I most recently spoke with Abby regarding the need for a windshield replacement. She was both pleasant to deal with, and very efficient. I was impressed with her willingness to contact and provide the glass vendor with a claim number, which she then confirmed with me. I highly recommend the the Colin Charlson agency and the talented staff. Thanks again Abby!"
"Tom, thank you for taking the time to share this kind review about Abby. I am so grateful to have such a terrific team behind me each day! Thank you for recommending our State Farm Agency! Call us anytime. - Colin "
Kyle Jarvis
September 1, 2023
"The team at Colin Charlson State Farm goes above and beyond! Mari is amazing! They are always helpful and timely! If I could give more than 5 stars, I would!"
"Kyle, thank you for sharing your experience with Mari! We truly enjoyed working with you and are always here if you need any guidance. Thanks for your business! - Colin "
Trish T
August 24, 2023
"I would highly recommend Colin Charlson - State Farm Insurance. They really go above and beyond! Colin initially set me up with an insurance plan that saved me hundreds on my home & auto as compared to my previous plan with a different company. Hail hit my area & Mari was so helpful and comforting when I spoke with her. She took the time to answer all my questions and made me feel comfortable with with the process. Give them a call to get a quote for your insurance, you won’t be disappointed!!"
"Trish, the recommendation of our State Farm Agency is appreciated more than I can express. We will always be here for you. - Colin"
Kari Winning
June 19, 2023
"Mari and Cole were so supportive and always willing to help me navigate the insurance claims process when my car was totaled in an accident. Mari went out of her way to meet me in the middle with the paperwork since I had moved away from the area. She assisted me every step of the way and advocated for me when dealing with the insurance company of the driver who hit me. When Cole sensed that I was frustrated with the wait time on the 1-800 lines, he was so kind and waited for them then added me to the call when the representatives had joined. Every time I called the office, Cole was sympathetic and went above and beyond to help with whatever needed to be resolved that day. I so appreciated their assistance as I worked through everything!"
"Kari, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it. - Colin"
Carla Fahden
May 2, 2023
"We were very happy with Matt Knute -- He was able to save us over $1,000/yr on our homeowners policy. He was thorough, professional and kind - highly recommend!"
"Carla, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Colin"
Stacy
April 24, 2023
"Mari was so amazing answering all of my questions and helping me make the move. I was with my other company for over a decade and she made the switch so easy. I'm now saving a boat load of money and also have excellent customer service!"
"Stacy, thank you kindly for the nice review and feedback about the service you received from Mari. I always love to hear when my clients are able to save money. We are very happy to have earned your business with State Farm and hope you call or stop in soon! - Colin "
David Seckinger
March 16, 2023
"Recently had to have my windshield replaced. Having never done so, I wasn't sure of the process? One call to my agent and everything was scheduled and taken care of for me - from the glass replacement (one company) to the calibration (dealership), all was arranged and taken care of in less than two weeks and done in a day with really no involvement from me other than picking the date and delivering the car. Wonderful, unexpected service!"
"David, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Colin"
tricia e
March 10, 2023
"Would not recommend State Farm or this office. As a long time customer they did nothing to help when I had a claim and State Farm made sure claim was denied. Terrible experience! Terrible company! Not a good neighbor."
"Tricia, we strive everyday to have an amazing customer service experience in our office. We would be happy to do anything in our power to help you with your claim. Please call our office and ask directly to speak with me and I will be happy to go above and beyond to help you just as we would for any of our customers. - Colin"
Amanda Meyer
February 21, 2023
"Great insurance agency - they’ve always been very helpful & super responsive with any claim/issue I’ve had. I’ve worked mainly with Abby & Colin and I know they’re on my side to support me through whatever I need."
"Amanda, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Colin"
Alex Hubler
February 9, 2023
"We've been with Colin and his team for many years and they are nothing but the best! We recently crashed our car and the whole team (especially Mari) made sure the claims process was smooth and that we were compensated fairly. I highly recommend Colin and his team."
"Alex, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Colin"
Stephen Nushann
January 31, 2023
"That customer service is amazing. Super helpful and easy to work with. They were able to answer all my questions with great detail. They also give my a great policy. Over all 5/5"
"Stephen, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Colin"
Adam Dawson
January 24, 2023
"Great people. Fast service. Got everything done very quickly"
"Adam, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Colin"
Mary Desantis
January 18, 2023
"Very helpful and took time to help me right away! Stayed with it till problem solved!"
"Mary, my team and I will always be here for you! Thank you for giving us the opportunity to serve you each day! - Colin"
Matt Heil
January 3, 2023
"Matthew Knute helped me find a lower rate for my auto insurance and got me better coverage while doing so! He was friendly and informative and the whole process was quick and easy. Will be recommending him to friends and family"
"Matt, I am so grateful to have such a terrific team behind me each day! Thank you for recommending our State Farm Agency! - Colin"
Kellie Nightingale
January 3, 2023
"I would highly recommend anyone to meet with Mari and the staff at Colin Charlson State Farm to really look into how insured you are and the cost of making sure your family is protected. It has been a very easy process and the staff are answering any of your questions along the way and explaining complicated insurance policies in very easy to understand language. A quick meeting to just compare what they have to offer had us switching our policies to them in a matter of 24 hours. With making the switch, we are better insured and also saving money at the same time."
"Kellie, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs! - Colin"
Kenzie MayRae
December 28, 2022
"My family has used this State Farm office for insurance for over 10 years. They have always been great at answering phone calls answering questions and explaining things in a way that's easy to understand. Also just really nice people, Couldn't recommend more!"
"Kenzie, we will always strive to leave you with a wonderful customer service experience! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Colin"
Alex Green
December 28, 2022
"I’ve been going threw Colin and his team since 2016 when I switched from Progressive to State Farm and I can not say enough good things about him and his team. Some of the best in the business in my opinion. Would highly recommend them to anyone looking for a great insurance team."
"Alex, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Colin"
Jill Czura
December 28, 2022
"Colin’s team made this process quick, easy, and very informational! Abby made sure I had the correct coverage that worked with my lifestyle. I felt taken care of and trusted her and her recommendations. I will be recommending them, and Abby, to everyone!"
"Jill, I am so happy to hear Abby was able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it! - Colin"