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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeremy Bloms

May 2, 2025

5  out of  5
rating by Jeremy Bloms
"Great agent. Colin and his team are top notch!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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kellie conn

May 2, 2025

5  out of  5
rating by kellie conn
"We have had another insurance company for over 20 years and recently looked elsewhere to compare rates. I was honestly dreading the process and time it would take. Mari and Colins other staff made it so easy and smooth, it was a huge relief and was easy to move forward. They were prompt with all questions, proactive, friendly and made the process stress free. We are so glad to move over to this agency. We saved money and time! I wish all transactions could be this positive and simple. Each phone call or email was a pleasure!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Thomas Johnston

April 25, 2025

5  out of  5
rating by Thomas Johnston
"Colin and his staff are knowledgeable, very responsive, and proactively look out for your insurance and other needs. Helpful reminders are often sent. I use Colin for both business and personal insurance needs. Can't go wrong with this agent!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! It's been an absolute pleasure to serve both your personal and business insurance needs over the last 15 years!"
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marsha izer

April 24, 2025

5  out of  5
rating by marsha izer
"We have had only great experiences with Colin and his team. Mari is a pleasure to work with! She talked us through all of the options with our best interests in mind. She calls to check in and make sure our needs are met. Any changes are handled promptly and efficiently. We had a claim this year and it could not have been even easier to get everything done."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kelly Greene

April 21, 2025

5  out of  5
rating by Kelly Greene
"They have done a great job in responding to all of our questions while shopping for a new car. Thanks for the quick responses."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! #speed!"
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Jeremy Guhlke

April 18, 2025

5  out of  5
rating by Jeremy Guhlke
"As a new client with this agency I was very impressed with the customer service. Brie was very helpful, responsive and patient as she guided me in selecting the right coverages for my motorcycle and camper. I HIGHLY recommend giving Brie a call!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Terrilynn Sutherland

April 16, 2025

5  out of  5
rating by Terrilynn Sutherland
"Couldn't be more grateful for Colin Charlson's State Farm Agency! They have my home, autos, and life insurance covered, and always provide exemplary customer service! Any time I've had a claim they've been right there to guide me through it the whole way! Can't say enough about how wonderful this team is, especially Mari who I primarly work with on questions or changes! She takes the time to make sure I understand coverages, points out any areas of risk exposure, and clearly has genuine care and concern for everyone she works with! You won't find a better State Farm Agency!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and to get to know you and your family. If there is anything else we can do to help, please let us know!"
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Clayton Carter

April 10, 2025

5  out of  5
rating by Clayton Carter
"Colin’s office is great! Very responsive, especially Mari! She’s great! Needed something done short notice. She took care of me. Thanks again Mari!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Mari is truly a rockstar, we are so fortunate to have her on our team. If you ever have any questions or need assistance, we’re here to help!"
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DAVID PFEFFER

April 2, 2025

3  out of  5
rating by DAVID PFEFFER
"I have benefitted from Colin's insurance agency for many years. I really appreciate his personal interest in my condo, auto, and life policies."
We responded:
"Thanks David, we have equally enjoyed serving you. We appreciate your business!"
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Tom Cooley

March 31, 2025

5  out of  5
rating by Tom Cooley
"My experience with Colin and his team is the same as other reviewers — prompt and top notch."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carissa Bronson

March 24, 2025

5  out of  5
rating by Carissa Bronson
"Colin and his team provide prompt, exceptional customer service. We have been with them for years and always appreciate their commitment to serving our business and family."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ronald Hietala

March 21, 2025

5  out of  5
rating by Ronald Hietala
"I've been a client of the Colin Charlson organization more than 10 years. Colin and Abby Woytcke are excellent people to do business with. They are both very quick to answer questions; to them there are no difficult questions. They are very easy to understand. To them, there are no difficult questions."
We responded:
"Ronald, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dana Sheehan

March 19, 2025

5  out of  5
rating by Dana Sheehan
"I’ve used Colin at State Farm as my agent for car, home, life and retirement insurance for years. Very pleased with the great customer service that I experienced with Colin. Would never change insurance companies!!"
We responded:
"Dana we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Breitner

March 19, 2025

5  out of  5
rating by David Breitner
"Colin, Matt, Abby and everyone in the office does a wonderful job handling our insurance needs. Everything from Auto, homeowners coverage, boat and snowmobiles, they are well-versed and prompt. Thank you."
We responded:
"David, we appreciate your review! Our office enjoys working with you on all of your insurance needs. Look forward to catching up soon!"
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Sue Skelton

March 19, 2025

5  out of  5
rating by Sue Skelton
"We have been using Colin Charlson's agency for years for home, business and auto and have been very satisfied with the knowledge and support of his whole team."
We responded:
"We’re honored by your positive feedback! We love supporting you and your personal and business insurance needs."
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Nichole Vanecek

March 4, 2025

5  out of  5
rating by Nichole Vanecek
"I can't thank Colin enough for saving the day! I was in the middle of moving, and to my horror, I discovered that the address on my insurance binder was incorrect. It was a Saturday morning, and I was in full-on panic mode, thinking I'd have to wait until Monday to resolve it and delay my move. That's when I called Colin. He was incredibly kind and didn’t hesitate for a second. He quickly corrected the address on the binder and emailed it to me without any hassle. Thanks to him, everything was sorted, and I was able to move in without a problem. I'm truly grateful for how thoughtful and helpful Colin was during a stressful time. He really went above and beyond to make sure everything worked out! Nikki Vanecek"
We responded:
"Nikki, thanks for allowing us to serve you when you needed us the most. It is truly our pleasure to serve you and all of our customers. We hope the new place is working perfectly for you!"
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Macie Paynter

August 27, 2024

5  out of  5
rating by Macie Paynter
"Great insurance agency. We have used them for 10+ years and I am impressed by how customer oriented they are. Abby, in particular, is always extremely helpful. The claims department is also very efficient. A deer hit my car recently and they were very quick to handle my claim. Highly recommend the Colin Charlson agency!"
We responded:
"Macie, Thank you for the fantastic 5-star review! We’re delighted to hear you had a great experience with us. - Colin"
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Kathy Martin

July 24, 2024

5  out of  5
rating by Kathy Martin
"My wife & I just tragically lost our 20 year old son. Colin & his staff were one of the first to reach out & offer their support, not just as a customer, but as family friends. Especially Colin, who made it especially important to us that he was here for us as a family friend first & foremost, than as an agent. We will never forget, in our darkest moment, how this State Farm agency took care of us with the highest level of compassion & support. Unbelievable! State Farm for live. Martin 6 Strong"
We responded:
"Kathy, thank You so much for the kind words! It is least I could do to be there for you and your family in this moment. Martin6Strong, Colin Charlson"
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Graham Hannegrefs

March 6, 2024

5  out of  5
rating by Graham Hannegrefs
"I trust and appreciate the service and advice provided by Colin and Marie. I will be a loyal customer until the end! I give my word of advocacy 1000% for them. I cannot thank you guys enough for helping me throughout my late teens and early adulthood. You guys are more than awesome! I have had 1 car, 2 trucks, 2 boats, my home owner and renters insurance through you guys. I always felt that I was done right by my reps. Not only the coverage but the consulting has been extraordinary! I feel I am always making the right choice for mine and my family's futures when consulting with Mari, Colin and the rest of the team here! Thank you guys so much for the services you provide our community! A few of the items that have been and are currently insured in the photos."
We responded:
"Graham, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! - Colin "
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Ryan

February 9, 2024

5  out of  5
rating by Ryan
"Great to work with!"
We responded:
"Ryan, thank you for the five stars and great feedback! - Colin"
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Mike Schulz

December 21, 2023

5  out of  5
rating by Mike Schulz
"I contacted Mari about my furnace and air conditioner replacement about a month ago. She informed me that I could file a claim against both systems under the terms of my home owners policy. I provided Mari with the necessary information and she then filed a claim for me. To my surprise and relief, I received a larger settlement than we anticipated. I would have to attribute that to the professional work and knowledge Mari has with insurance matters. I would highly recommend the Colin Charleson State Farm Agency for all your insurance needs."
We responded:
"Mike, I’m happy to hear we could provide you with a positive insurance experience, and that you were satisfied with Mari's service. I appreciate your business and for allowing us to protect your important things. Please don’t hesitate to reach out! - Colin "
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Lynette Andersen

December 16, 2023

5  out of  5
rating by Lynette Andersen
"Experienced my first claim after 35 years of driving and it couldn't have gone more smoothly. Abby walked me through the process and kindly answered all my many questions. Everything was facilitated seamlessly between State Farm, the repair facility and the car rental place with minimal effort on my part. I highly recommend!"
We responded:
"Lynette, We hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Colin"
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Stephen Walsh

October 13, 2023

5  out of  5
rating by Stephen Walsh
"A most satisfying and efficient change to State Farm for all my insurance needs. Cole made the transition to State Farm easy and the coverage and costs were better than I previously experienced with another carrier. I recommend Colin Charlson, Agent and Cole Morifuji, Account Representative to anyone looking for a friendly and professional team and a great insurance provider."
We responded:
"Stephen, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it. - Colin"
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Tom Houck

September 8, 2023

5  out of  5
rating by Tom Houck
"I most recently spoke with Abby regarding the need for a windshield replacement. She was both pleasant to deal with, and very efficient. I was impressed with her willingness to contact and provide the glass vendor with a claim number, which she then confirmed with me. I highly recommend the the Colin Charlson agency and the talented staff. Thanks again Abby!"
We responded:
"Tom, thank you for taking the time to share this kind review about Abby. I am so grateful to have such a terrific team behind me each day! Thank you for recommending our State Farm Agency! Call us anytime. - Colin "
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Kyle Jarvis

September 1, 2023

5  out of  5
rating by Kyle Jarvis
"The team at Colin Charlson State Farm goes above and beyond! Mari is amazing! They are always helpful and timely! If I could give more than 5 stars, I would!"
We responded:
"Kyle, thank you for sharing your experience with Mari! We truly enjoyed working with you and are always here if you need any guidance. Thanks for your business! - Colin "