Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of TJC

TJC

January 24, 2026

5  out of  5
rating by TJC
"My experience with Colin and his team is the same as other reviewers — prompt and top notch. His support staff are also very responsive."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Daniel R Beatty

Daniel R Beatty

January 22, 2026

5  out of  5
rating by Daniel R Beatty
"Stopped in to update insurance after trading in a vehicle. Carrie greeted me right away and said I can take of that. Within 5 minutes we were all taken care of! Super professional and friendly. Thanks for the great service!"
We responded:
"Hey Daniel, Thanks for the great review! We love that you had such a great experience! Thanks for sharing your experience with us. We look forward to serving you many more times in the future! See you soon!"
Profile photo of Esox Lucius

Esox Lucius

January 20, 2026

5  out of  5
rating by Esox Lucius
"When I went to the DMV to get license tabs I didn't have my auto insurance card. I called the Charlson office and got proof of insurace via text from one of Charlson's excellent staff I was standing at the DMV window. They are always very quick to respond. Wonderful service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Marie Kotula

Marie Kotula

January 2, 2026

5  out of  5
rating by Marie Kotula
"Mari on Collin’s team is 10/10!!! I emailed the team on Wednesday with many questions about several different items and Mari helped me get things knocked out in LESS THAN 48 HOURS during the week of a holiday!! Beyond impressed with my first experience with Mari and cannot wait to continue working with her."
We responded:
"Greetings Marie, Thank you for the awesome feedback. We truly appreciate your recommendation of Mari and our office and will work hard to continue going above and beyond! Our goal will always be to provide the best experience, and we love knowing yours was no different. It was a pleasure to serve you."
Profile photo of Dowse Omar

Dowse Omar

December 19, 2025

5  out of  5
rating by Dowse Omar
"I have both my auto and home insurance with Colin Charlson. He is an excellent agent who has been extremely helpful. He and his team provide outstanding customer service, and I have been very happy with them for over a decade."
We responded:
"Dowse, Time flies when you're having fun. We are incredibly grateful to have served you for over a decade and thanks for the kind words about our agency!"
Profile photo of Sara Reinholdz

Sara Reinholdz

December 9, 2025

5  out of  5
rating by Sara Reinholdz
"Just moved all our lines of insurance to this office (home auto recreation vehicles, personal articles, umbrella etc) and am very happy with the service! Plus they saved us some money. Winner winner!"
We responded:
"Welcome Aboard Sara! We are happy to serve you and your family! Looking forward to years of helping you and the people you care the most about."
Profile photo of Aleshia Hansen

Aleshia Hansen

December 3, 2025

5  out of  5
rating by Aleshia Hansen
"I have all my insurance with Colin and his team: Home, Auto and Life. Whenever I have questions or need to make changes they pick up the phone, help me out immediately, and go above and beyond every time. The customer service is unlike anywhere else and I couldn't be happier working with Colin and everyone at his office - highly recommend!!"
We responded:
"Aleshia, thanks for the amazing words. Thank you for allowing us to make a difference for your family. You are so much fun to work with too! "
Profile photo of Kat Beaulieu

Kat Beaulieu

December 2, 2025

5  out of  5
rating by Kat Beaulieu
"Helped immensely with my home and auto insurance and made the process easy and professional."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We are thankful to have the opportunity to serve you!"
Profile photo of LeeAnn Randall

LeeAnn Randall

November 24, 2025

5  out of  5
rating by LeeAnn Randall
"I LOVE THESE GUYS SO MUCH!! Love that they answer the phone!"
We responded:
"LeeAnn, Thanks for the note and vote of confidence in our office! It is far too often hard to find a business who will answer their phone. We pride ourselves in doing those simple things at a very high level! We are thankful to be able to do that for you!"
Profile photo of Marissa Klabunde

Marissa Klabunde

November 18, 2025

5  out of  5
rating by Marissa Klabunde
"I recently switched my Home & Auto Insurance Policy to State Farm to save a little money. Brie was quick to respond and was willing to adjust the policy many times to get the coverage and the price I was looking for!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of FNU SUOLONGFU

FNU SUOLONGFU

November 5, 2025

5  out of  5
rating by FNU SUOLONGFU
"Colin feels like a friend you know a long time when you talk to him and you can trust him to get you covered"
We responded:
"Likewise, Kevin! Thanks for the amazing review. We are so glad to help you with your insurance and financial needs. "
Profile photo of Jeremiah Eben

Jeremiah Eben

November 3, 2025

5  out of  5
rating by Jeremiah Eben
"I have been a customer for years. I couldn't be happier with Colin and his team A+ service from them and State Farm."
We responded:
"Jeremiah, Thanks for the amazing feedback. My team and I get incredible joy from helping our clients make insurance easy and seamless. We are always here for you!"
Profile photo of Nancy Rheault

Nancy Rheault

October 28, 2025

5  out of  5
rating by Nancy Rheault
"Very impressive customer service. Friendly, helpful and am glad I chose Colin Charlson Insurance."
We responded:
"Nancy, we appreciate your very kind review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help, and we are glad to be your "Good Neighbor!""
Profile photo of Tiffany Luebke

Tiffany Luebke

October 23, 2025

5  out of  5
rating by Tiffany Luebke
"Colin Charlson State Farm Agency is the best! I’ve been with them for almost 10 years and will stay with them always. They have the best staff and best rates I’ve found. Mari is so hands on and so helpful, walks me through and explains everything perfectly. I have my car insurance, life and homeowners through them. They also put me in touch with my mortgage broker who has helped with the purchase of my homes. I will always be with State Farm."
We responded:
"Tiffany, thanks for the kind words. we have cherished getting to know you and your family over the last 15 years. Cheers to 15+ more years!"
Profile photo of Jerry Jerome

Jerry Jerome

October 12, 2025

5  out of  5
rating by Jerry Jerome
"I've been impressed with Colin & team being able to quickly review our policies to give valuable information and insights. They've patiently walked me through policy questions, changes & choices. They know insurance. It's nice having a local, knowledgeable, & trustworthy insurance team."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of John Babler

John Babler

October 6, 2025

5  out of  5
rating by John Babler
"We always get the very best service from this agency!"
We responded:
"Thanks John! we are privileged to work with great clients like you and your family!"
Profile photo of G Drake

G Drake

September 21, 2025

5  out of  5
rating by G Drake
"Colin’s office has been handling my auto and home owners for years and when I had (so many) questions about life insurance, Mari was amazing! We have had many calls and she has spent plenty of time explaining benefits and figuring out what’s best for my family. I would recommend this team to anyone! ♡"
We responded:
"Thanks, you for the kind words, we love helping you and your family with all of your insurance and financial needs. it means the world to us to be able to serve you!"
Profile photo of Brittany Bodien

Brittany Bodien

September 19, 2025

5  out of  5
rating by Brittany Bodien
"I asked Abby for help regarding a new card through US Bank and State Farm, and within minutes Abby had sent the link over and it was taken care of! Abby's a rockstar and so is the rest of the team at the office. So blessed to know they are on my side!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance and financial needs. If there is anything else we can do to help, please let us know! We are so fortunate to have a great staff like Abby who make our superpowers come to life!"
Profile photo of Debbie Easterling

Debbie Easterling

September 18, 2025

5  out of  5
rating by Debbie Easterling
"Very professional staff, including the owner and the agent. I couldn’t have been more pleased, opening a policy with them. It felt comfortable dealing with a reputable, local company."
We responded:
"Debbie, thanks so much for your kind words. It is a truly a privilege to serve you and your family."
Profile photo of Brian Schroeder

Brian Schroeder

September 17, 2025

5  out of  5
rating by Brian Schroeder
"Colin answered after hours to talk us through a potential water damage claim at our home and provided recommendations regarding same. Very helpful and courteous! Thanks, Colin!"
We responded:
"Brian, I am so thankful that we are positioned to help you recover from the unexpected loss to your family. Please don't hesitate to connect with us if you need anything."
Profile photo of Sam Utne

Sam Utne

September 17, 2025

5  out of  5
rating by Sam Utne
"Colin is the best and super responsive and helpful whenever we need assistance. We have a somewhat complicated condominium association, and his knowledge and organization is remarkably refreshing. All that, and he’s also a joy to work with. We had a major roof repair after hail damage. He goes above and beyond in helping me understand and reconcile my individual insurance policy as it relates to my condominium insurance policy. Thanks, Colin!"
We responded:
"Sam, it has been a joy to serve as your agent. I am so glad we have been able to serve you. Please don't hesitate to reach out if you ever need anything."
Profile photo of Casey Stusynski

Casey Stusynski

September 17, 2025

5  out of  5
rating by Casey Stusynski
"There's nowhere else with a better price for our insurance needs (auto/renters/personal). Mari is exceptional. She educated us on what she recommended based on our situation and she has been phenomenal support ever since. We recently worked with Karrie to help with a policy update and she went above and beyond to support our needs. We are truly satisfied with Colin + team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Matthew Miller

Matthew Miller

September 12, 2025

5  out of  5
rating by Matthew Miller
"Colin and his staff have been fulfilling my family's house, auto, boat, and life insurance needs, plus retirement accounts, for several years. Their focus is on getting us the products that are best for us, not on selling us something we don't need just to get the commissions. Everyone is always friendly, and very responsive whenever I have questions about billing, coverage, or claims. I would recommend Colin and the people in his agency without hesitation."
We responded:
"Matthew, we are so thankful to have been a small part of helping your family plan for the future and recover from the unexpected. Working with families like yours is what drives our staff to continue to learn and grow with our customers. We are so thankful for you!"
Profile photo of Nico Kruger

Nico Kruger

September 3, 2025

5  out of  5
rating by Nico Kruger
"Colin and his team have been fantastic to work with! He helped me reduce my insurance costs while actually increasing my coverage across home, auto, boat, and life insurance. Anytime I need updates to my policy, the service is fast and hassle-free. I highly recommend Colin and his team to anyone looking for great coverage, savings, and outstanding service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Erica Thompson

Erica Thompson

September 2, 2025

5  out of  5
rating by Erica Thompson
"Got same day car insurance so there was not a delay with the purchase of my new vehicle!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"