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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Babler

October 6, 2025

5  out of  5
rating by John Babler
"We always get the very best service from this agency!"
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G Drake

September 21, 2025

5  out of  5
rating by G Drake
"Colin’s office has been handling my auto and home owners for years and when I had (so many) questions about life insurance, Mari was amazing! We have had many calls and she has spent plenty of time explaining benefits and figuring out what’s best for my family. I would recommend this team to anyone! ♡"
We responded:
"Thanks, you for the kind words, we love helping you and your family with all of your insurance and financial needs. it means the world to us to be able to serve you!"
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Brittany Bodien

September 19, 2025

5  out of  5
rating by Brittany Bodien
"I asked Abby for help regarding a new card through US Bank and State Farm, and within minutes Abby had sent the link over and it was taken care of! Abby's a rockstar and so is the rest of the team at the office. So blessed to know they are on my side!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance and financial needs. If there is anything else we can do to help, please let us know! We are so fortunate to have a great staff like Abby who make our superpowers come to life!"
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Debbie Easterling

September 18, 2025

5  out of  5
rating by Debbie Easterling
"Very professional staff, including the owner and the agent. I couldn’t have been more pleased, opening a policy with them. It felt comfortable dealing with a reputable, local company."
We responded:
"Debbie, thanks so much for your kind words. It is a truly a privilege to serve you and your family."
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Brian Schroeder

September 17, 2025

5  out of  5
rating by Brian Schroeder
"Colin answered after hours to talk us through a potential water damage claim at our home and provided recommendations regarding same. Very helpful and courteous! Thanks, Colin!"
We responded:
"Brian, I am so thankful that we are positioned to help you recover from the unexpected loss to your family. Please don't hesitate to connect with us if you need anything."
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Sam Utne

September 17, 2025

5  out of  5
rating by Sam Utne
"Colin is the best and super responsive and helpful whenever we need assistance. We have a somewhat complicated condominium association, and his knowledge and organization is remarkably refreshing. All that, and he’s also a joy to work with. We had a major roof repair after hail damage. He goes above and beyond in helping me understand and reconcile my individual insurance policy as it relates to my condominium insurance policy. Thanks, Colin!"
We responded:
"Sam, it has been a joy to serve as your agent. I am so glad we have been able to serve you. Please don't hesitate to reach out if you ever need anything."
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Casey Stusynski

September 17, 2025

5  out of  5
rating by Casey Stusynski
"There's nowhere else with a better price for our insurance needs (auto/renters/personal). Mari is exceptional. She educated us on what she recommended based on our situation and she has been phenomenal support ever since. We recently worked with Karrie to help with a policy update and she went above and beyond to support our needs. We are truly satisfied with Colin + team."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Matthew Miller

September 12, 2025

5  out of  5
rating by Matthew Miller
"Colin and his staff have been fulfilling my family's house, auto, boat, and life insurance needs, plus retirement accounts, for several years. Their focus is on getting us the products that are best for us, not on selling us something we don't need just to get the commissions. Everyone is always friendly, and very responsive whenever I have questions about billing, coverage, or claims. I would recommend Colin and the people in his agency without hesitation."
We responded:
"Matthew, we are so thankful to have been a small part of helping your family plan for the future and recover from the unexpected. Working with families like yours is what drives our staff to continue to learn and grow with our customers. We are so thankful for you!"
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Nico Kruger

September 3, 2025

5  out of  5
rating by Nico Kruger
"Colin and his team have been fantastic to work with! He helped me reduce my insurance costs while actually increasing my coverage across home, auto, boat, and life insurance. Anytime I need updates to my policy, the service is fast and hassle-free. I highly recommend Colin and his team to anyone looking for great coverage, savings, and outstanding service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Erica Thompson

September 2, 2025

5  out of  5
rating by Erica Thompson
"Got same day car insurance so there was not a delay with the purchase of my new vehicle!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Allison Munsell

August 27, 2025

5  out of  5
rating by Allison Munsell
"Colin has been helping my family with all of our insurance needs. He’s been great about touching base every year or so and his team has always been very responsive when I’ve had to make a claim, ask questions, or make changes to my coverage. I would recommend him and his team."
We responded:
"Allison, thanks for the kind words! We appreciate being able to review and work with our families we protect on a regular basis. I truly see it as a differentiator for our office as we have the ability to stay connected with our clients and do review frequently of what is changing in their lives. "
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Travis

August 25, 2025

5  out of  5
rating by Travis
"Collin and his team have been absolutely fantastic to work with since day one. They’re always quick to respond to emails and phone calls, and they’ve consistently taken the time to answer all of my questions thoroughly. Whether it’s been about policy details or coverage options for my home insurance, they’ve made the process smooth and stress-free. It’s clear they truly care about their clients and take pride in providing excellent service. I feel confident knowing my home is in good hands with their support!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alec Johnson

August 10, 2025

1  out of  5
rating by Alec Johnson
"Our premiums doubled in 3 years without a claim. Colin told me it was "normal across the industry", but I found the exact same coverage with Allstate for 35% less (excluding intro pricing). Good luck with business"
We responded:
"Alec, thanks for your review. Unfortunately homeowners insurers have had to do one of three things in recent years to remain in business; Raise Rates, remove coverage, or both. Thankfully from our perspective we have not had to remove coverage from our contract. We look forward to serving you again in the future!"
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Robert Collins

August 8, 2025

5  out of  5
rating by Robert Collins
"Can't say enough positive things about Colin Charlson and his team. Highly professional, always responsive and a pleasure to work with. Thank you for all you do, Charlson Insurance Agency team!"
We responded:
"We appreciate your review! It was a pleasure to help you through your claims process. looking forward to helping you in the future!!"
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Amanda Van Binsbergen

August 7, 2025

5  out of  5
rating by Amanda Van Binsbergen
"This agency has been super helpful for me. They are always responsive, have wonderful customer service, and work to get me the best rates and coverage. I highly recommend them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Eric Schultz

August 5, 2025

5  out of  5
rating by Eric Schultz
"The office people listen and help make sure you are taken care of. Not only insurance they help with financial planning Thanks for all your help."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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nick blesi

August 1, 2025

5  out of  5
rating by nick blesi
"Friendly efficient servisr"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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SUGAR REYNOLDS

July 30, 2025

5  out of  5
rating by SUGAR REYNOLDS
"Colin is the utmost professional. He is hands on with his customers and always goes above and beyond. Highly recommended!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jason Evangelista

July 25, 2025

5  out of  5
rating by Jason Evangelista
"we had weather damage to our home it went smooth and very easy, for 1st timers, Abby, and Colin did a wonderful job explaining processes, and making the process and simple. highly recommend."
We responded:
"Jason, thank you for allowing us to assist in making an already difficult situation a little bit smoother to deal with! Abby is a great asset to our team and we look forward to continuing to meet your expectations. - Colin"
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Theresa

July 21, 2025

5  out of  5
rating by Theresa
"Very hands on - we have ALL our insurance at this office - quick responses and very friendly!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matt Mikkonen

July 18, 2025

5  out of  5
rating by Matt Mikkonen
"Outstanding customer service with prompt responses and a dedication to their customers. Thank you, team!"
We responded:
"Matt, it is our pleasure to serve you and your family! We are so thankful to be your State Farm office of choice!"
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David Rehmann

July 8, 2025

5  out of  5
rating by David Rehmann
"It was absolutely amazing working with Brie and Colin! Brie made things so simple and answered every question I had with a smile and great service, no matter how many times I called her! Her and Colin have been a treat to work with, and I would highly recommend them to anyone in the market for insurance! Moving my policies to them was so easy, and my only regret is not doing it sooner….A++ experience!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brenda Heitz

July 7, 2025

5  out of  5
rating by Brenda Heitz
"Excellent insurance office. They respond quickly to my insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Cullen Prouty

July 5, 2025

5  out of  5
rating by Cullen Prouty
"I've been a dedicated customer of Colin's for many years. He and his team are professional and creating an inviting environment. They are dedicated to making their customers lives easier with every interaction! If you're looking for a great agent to help you with your needs I would highly recommend stopping in and talking to the team."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Java Gordon

July 2, 2025

5  out of  5
rating by Java Gordon
"Colin and his team went above and beyond to assist with everything I required for both our vehicles and our home."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"