State Farm® Insurance Agent Colin Charlson

"Would not recommend State Farm or this office. As a long time customer they did nothing to help when I had a claim and State Farm made sure claim was denied. Terrible experience! Terrible company! Not a good neighbor."

"Great insurance agency - they’ve always been very helpful & super responsive with any claim/issue I’ve had. I’ve worked mainly with Abby & Colin and I know they’re on my side to support me through whatever I need."

"Excellent service with Abby and Mara!"

"We've been with Colin and his team for many years and they are nothing but the best! We recently crashed our car and the whole team (especially Mari) made sure the claims process was smooth and that we were compensated fairly. I highly recommend Colin and his team."

"That customer service is amazing. Super helpful and easy to work with. They were able to answer all my questions with great detail. They also give my a great policy. Over all 5/5"

"Great people. Fast service. Got everything done very quickly"

"Very helpful and took time to help me right away! Stayed with it till problem solved!"

"Matthew Knute helped me find a lower rate for my auto insurance and got me better coverage while doing so! He was friendly and informative and the whole process was quick and easy. Will be recommending him to friends and family"

"My family has used this State Farm office for insurance for over 10 years. They have always been great at answering phone calls answering questions and explaining things in a way that's easy to understand. Also just really nice people, Couldn't recommend more!"

"I’ve been going threw Colin and his team since 2016 when I switched from Progressive to State Farm and I can not say enough good things about him and his team. Some of the best in the business in my opinion. Would highly recommend them to anyone looking for a great insurance team."

"Colin’s team made this process quick, easy, and very informational! Abby made sure I had the correct coverage that worked with my lifestyle. I felt taken care of and trusted her and her recommendations. I will be recommending them, and Abby, to everyone!"

"Thank you to Colin and Mari for their friendly and courteous help with insurance. You did a wonderful job of explaining the policy as well as getting back to me promptly when I have called in for assistance."

"Very great experience! Extremely helpful."

"Mari, thank you for professional service. And laughter, always! Happy hearts and happy customers, all y'all rock! STATE FARM!!!"

"Matt Knute helped us with insuring a second property. He is very knowledgeable and responsive."

"So happy that I switched over to State Farm! Matt and team have been very responsive and helpful over the past few months."

"Always on top of things, all my questions answered ASAP, friendly, and reliable staff at State Farm in Mound. Thanks!!"

"To say this office has gone above and beyond is a very true statement!!!! Mari has been an absolute dream to work with on multiple different cases including condo, house, car(s) for years now!!! I don’t need to worry about any of my insurance needs as they have me covered and take the stress out of it! All of it!!! And I don’t switch companies because the connection and care keep me put! 10 out of 10 highly recommend!!"

"Kelsey is always fast,, efficient and great and a pleasure to do business with."

"I reached out with a quick turn request for a new policy and both Kelsey and Matt were so helpful! Like everyone else I have too much going on in my life and it's a delight to have people offer to proactively make things fast and easy. I greatly appreciate it. Keep up the great work team! :)"

"The easiest claim ever reported was given places to go picked one I had used before offered a rental didnt need. Given Date of fix took 2weeks done paid deductible boom"

"We have worked with Mari and Kelsey for years. Emails were answered promptly and the claim we filed was handled quickly. We highly recommend Srate Farm."