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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Carla Fahden

May 2, 2023

5  out of  5 rating by Carla Fahden
"We were very happy with Matt Knute -- He was able to save us over $1,000/yr on our homeowners policy. He was thorough, professional and kind - highly recommend!"


April 24, 2023

5  out of  5 rating by Stacy
"Mari was so amazing answering all of my questions and helping me make the move. I was with my other company for over a decade and she made the switch so easy. I'm now saving a boat load of money and also have excellent customer service!"

tricia e

March 10, 2023

1  out of  5 rating by tricia e
"Would not recommend State Farm or this office. As a long time customer they did nothing to help when I had a claim and State Farm made sure claim was denied. Terrible experience! Terrible company! Not a good neighbor."

Amanda Meyer

February 21, 2023

5  out of  5 rating by Amanda Meyer
"Great insurance agency - they’ve always been very helpful & super responsive with any claim/issue I’ve had. I’ve worked mainly with Abby & Colin and I know they’re on my side to support me through whatever I need."

Nancy Meyer

February 11, 2023

5  out of  5 rating by Nancy Meyer
"Excellent service with Abby and Mara!"

Alex Hubler

February 9, 2023

5  out of  5 rating by Alex Hubler
"We've been with Colin and his team for many years and they are nothing but the best! We recently crashed our car and the whole team (especially Mari) made sure the claims process was smooth and that we were compensated fairly. I highly recommend Colin and his team."

Stephen Nushann

January 31, 2023

5  out of  5 rating by Stephen Nushann
"That customer service is amazing. Super helpful and easy to work with. They were able to answer all my questions with great detail. They also give my a great policy. Over all 5/5"

Adam Dawson

January 24, 2023

5  out of  5 rating by Adam Dawson
"Great people. Fast service. Got everything done very quickly"

Mary Desantis

January 18, 2023

5  out of  5 rating by Mary Desantis
"Very helpful and took time to help me right away! Stayed with it till problem solved!"

Matt Heil

January 3, 2023

5  out of  5 rating by Matt Heil
"Matthew Knute helped me find a lower rate for my auto insurance and got me better coverage while doing so! He was friendly and informative and the whole process was quick and easy. Will be recommending him to friends and family"

Kellie Nightingale

January 3, 2023

5  out of  5 rating by Kellie Nightingale
"I would highly recommend anyone to meet with Mari and the staff at Colin Charlson State Farm to really look into how insured you are and the cost of making sure your family is protected. It has been a very easy process and the staff are answering any of your questions along the way and explaining complicated insurance policies in very easy to understand language. A quick meeting to just compare what they have to offer had us switching our policies to them in a matter of 24 hours. With making the switch, we are better insured and also saving money at the same time."

Kenzie MayRae

December 28, 2022

5  out of  5 rating by Kenzie MayRae
"My family has used this State Farm office for insurance for over 10 years. They have always been great at answering phone calls answering questions and explaining things in a way that's easy to understand. Also just really nice people, Couldn't recommend more!"

Alex Green

December 28, 2022

5  out of  5 rating by Alex Green
"I’ve been going threw Colin and his team since 2016 when I switched from Progressive to State Farm and I can not say enough good things about him and his team. Some of the best in the business in my opinion. Would highly recommend them to anyone looking for a great insurance team."

Jill Czura

December 28, 2022

5  out of  5 rating by Jill Czura
"Colin’s team made this process quick, easy, and very informational! Abby made sure I had the correct coverage that worked with my lifestyle. I felt taken care of and trusted her and her recommendations. I will be recommending them, and Abby, to everyone!"

Connie Dahlberg

December 27, 2022

5  out of  5 rating by Connie Dahlberg
"Thank you to Colin and Mari for their friendly and courteous help with insurance. You did a wonderful job of explaining the policy as well as getting back to me promptly when I have called in for assistance."

Alli O'Halloran

November 29, 2022

5  out of  5 rating by Alli O'Halloran
"My family and I have been with Colin's office for almost 8 years now and it has been a profound experience from the very beginning. We feel entirely protected and have proved to be taken care of in a handful of circumstances over the years. It's a sigh of relief when I call and talk to Kelsey in the office, or anyone for that matter, if I have a question or concern I just know I can let me guard down and trust that they'll do the best for my family. Love you guys! Thank you!"

Mariah Bazile

October 15, 2022

5  out of  5 rating by Mariah Bazile
"Very great experience! Extremely helpful."

Samuel Hatman

October 14, 2022

5  out of  5 rating by Samuel Hatman
"Mari, thank you for professional service. And laughter, always! Happy hearts and happy customers, all y'all rock! STATE FARM!!!"

B Jorgensen

October 12, 2022

5  out of  5 rating by B Jorgensen
"Matt Knute helped us with insuring a second property. He is very knowledgeable and responsive."

Sam Verbeke

September 29, 2022

5  out of  5 rating by Sam Verbeke
"So happy that I switched over to State Farm! Matt and team have been very responsive and helpful over the past few months."

Melissa S

September 27, 2022

5  out of  5 rating by Melissa S
"I've worked with Mari for quite some time now, through multiple vehicle purchases, and additions of home and life policies. Responses are always quick, thorough, and helpful. Though Mari is my go-to-gal, Kelsey has also been a huge help. The team at Colin Charlson is beyond 5 star. With top-notch customer service becoming a thing of the past for most other businesses, I cannot say enough about the quality and care this group brings to the table when addressing customer needs!"

Eve Iverson

September 26, 2022

5  out of  5 rating by Eve Iverson
"Always on top of things, all my questions answered ASAP, friendly, and reliable staff at State Farm in Mound. Thanks!!"

Jodi Lynn Hollerud

August 22, 2022

5  out of  5 rating by Jodi Lynn Hollerud
"To say this office has gone above and beyond is a very true statement!!!! Mari has been an absolute dream to work with on multiple different cases including condo, house, car(s) for years now!!! I don’t need to worry about any of my insurance needs as they have me covered and take the stress out of it! All of it!!! And I don’t switch companies because the connection and care keep me put! 10 out of 10 highly recommend!!"

sue ferderer

August 17, 2022

5  out of  5 rating by sue ferderer
"Kelsey is always fast,, efficient and great and a pleasure to do business with."

Lynne Bedell

August 17, 2022

5  out of  5 rating by Lynne Bedell
"I reached out with a quick turn request for a new policy and both Kelsey and Matt were so helpful! Like everyone else I have too much going on in my life and it's a delight to have people offer to proactively make things fast and easy. I greatly appreciate it. Keep up the great work team! :)"